Custom software and automation for Australian property management and PropTech.
We build tenant and landlord portals, property management platforms, AI maintenance triage, and back-office operations teams for Australian real estate agencies, property managers, and property developers. Purpose-built for Australian property operations — not adapted from generic software.
The challenge
Australian real estate agencies and property managers are dealing with fragmented software, high staff turnover, and rising tenant expectations. PropertyMe, PropertyTree, MRI, and Reapit each handle parts of the workflow — but the gaps between them create manual work that consumes property management teams. We build what fills those gaps, and automate what shouldn't require a human.
Common problems we see
Maintenance requests triaged manually, with delays in routing and follow-up across contractors, landlords, and tenants
Lease renewals, arrears follow-ups, and routine communications managed by staff instead of automated workflows
Disconnected software platforms requiring manual data re-entry between property management, accounting, and CRM systems
Trust accounting reconciliation and property management administration consuming back-office time that could be offshore
How we help PropTech & Real Estate Operations businesses.
AI maintenance triage and work-order routing
Automate the intake, triage, and routing of maintenance requests — tenants submit, the system assesses urgency, assigns contractors, and keeps all parties updated without manual coordination.
Custom tenant and landlord portals
Purpose-built portals for tenant self-service, landlord reporting, and property manager workflows — replacing the email and phone calls that consume your team's time.
Lease and arrears workflow automation
Automate lease renewal workflows, arrears escalation sequences, and routine tenant communications — so your property managers focus on exceptions, not routine follow-ups.
Offshore property management support
Trained offshore teams for maintenance coordination, lease administration, trust accounting reconciliation, and listing management — selected for your agency and managed to a defined standard.
What you actually get.
Questions we get asked.
Can you integrate with PropertyMe, PropertyTree, MRI, or Reapit?
Yes. We assess the APIs and integration options for your specific property management software during discovery. Where direct APIs exist, we integrate. Where they don't, we build the workflow bridges that connect your systems.
How does AI maintenance triage work in practice?
Tenants submit maintenance requests through a portal or form. The AI classifies urgency, identifies the trade required, checks contractor availability, and creates the work order — notifying the tenant, landlord, and contractor automatically. Property managers are only pulled in for exceptions or approvals above a defined threshold.
Can your offshore teams handle trust accounting and financial data?
Yes, under strict controls. Our offshore property management teams operate under defined data handling protocols with technical access controls, full audit trails, and oversight from your senior team. We scope exactly what they access and action during setup.
Working in PropTech & Real Estate Operations? Let's talk.
Book a call and we'll scope what you need, give you a clear plan, and tell you exactly what it will cost.