Custom healthcare software and automation for Australian medical practices.
We build purpose-built software and automate operations for GP practices, specialist clinics, allied health providers, aged care, and digital health startups across Australia. Patient intake automation, Medicare billing, practice management, and medical back-office — designed around how Australian healthcare actually works.
The challenge
Australian healthcare providers are stretched — rising patient volumes, complex Medicare billing, staff shortages, and growing administrative burden. Most are running on practice management software that doesn't quite fit their workflow, with manual processes filling the gaps. We build what fits, and automate what shouldn't require a human.
Common problems we see
Patient intake and onboarding managed through paper forms and manual data entry
Medicare billing and claiming done manually or through software that requires significant staff time
Appointment reminders, recall workflows, and follow-ups relying on staff to initiate
Administrative load pulling clinical staff away from patient care
How we help Healthcare & Allied Health businesses.
Patient intake and onboarding automation
Automate patient registration, consent forms, health history collection, and identity verification — so patients arrive ready and staff aren't doing data entry.
Medicare and billing workflow automation
Automate Medicare claims, billing reconciliation, and revenue cycle workflows — reducing manual handling and improving claim accuracy and speed.
Custom practice management software
When Best Practice, Cliniko, or Nookal don't fit your workflow, we build the custom layer that does — or a purpose-built system for practices with unique requirements.
Medical back-office operations teams
Trained offshore medical administration teams to handle appointment scheduling, billing, referral coordination, and patient communications — compliant with Australian Privacy Principles.
What you actually get.
Questions we get asked.
How do you handle Australian Privacy Principles and healthcare data compliance?
We build healthcare software with APP compliance, My Health Record considerations, and AHPRA obligations in scope from the start — not retrofitted. Access controls, audit logging, encryption at rest and in transit, and data residency are scoped during discovery.
Can you integrate with Best Practice, Medical Director, Cliniko, or other PMS platforms?
Yes. We assess integration options for your specific PMS during discovery. Where APIs or HL7 interfaces exist, we integrate directly. Where they don't, we build the workflow bridges that connect your systems.
Can your offshore teams handle patient records and Medicare data?
Yes, under strict controls. Our medical administration teams operate under Australian Privacy Principles-compliant data handling protocols, with technical access controls, NDAs, and full audit trails. We scope exactly what data is accessible during setup.
Working in Healthcare & Allied Health? Let's talk.
Book a call and we'll scope what you need, give you a clear plan, and tell you exactly what it will cost.