11x Labs11x Labs
Industries

Custom software and automation for Australian financial services firms.

We build purpose-built software and automate back-office operations for financial advisors, brokers, mortgage companies, and WealthTech businesses. From automated KYC and client onboarding to paraplanning support and compliance workflows — designed around how Australian financial services actually works.

All industries

The challenge

Australian financial services firms operate under some of the tightest compliance obligations in the world — AFSL requirements, ASIC reporting, best interest duties, and audit trails at every step. Most are still managing this through a combination of legacy software, spreadsheets, and manual effort. We build the software and systems that replace it.

Common problems we see

Client onboarding and KYC managed through manual document collection and email

Paraplanning and statement of advice preparation consuming advisor time that should be billable

Compliance obligations tracked across disconnected tools with no single audit trail

Back-office operations that don't scale as client numbers grow

What we do

How we help Financial Services, Broking & WealthTech businesses.

Custom fintech platform development

We build client portals, adviser dashboards, and compliance platforms specifically for Australian financial services — not adapted from generic CRMs.

Automated KYC and client onboarding

Replace manual identity verification and document collection with automated workflows that meet AUSTRAC and ASIC requirements.

Back-office operations teams

Trained offshore teams to handle paraplanning support, data entry, document preparation, and client administration — managed to a defined standard.

Compliance workflow automation

Automate the tracking, documentation, and reporting of compliance obligations — so nothing falls through the cracks and every action has an audit trail.

Outcomes

What you actually get.

Client onboarding time reduced from days to hours
Compliance obligations managed automatically with a complete audit trail
Advisors spending time on clients, not administration
A back-office that scales without headcount scaling with it
FAQ

Questions we get asked.

Can you build software that integrates with Xplan, Midwinter, or other financial planning platforms?

Yes. We have experience integrating with Australian financial planning and CRM platforms. Where APIs exist, we connect directly. Where they don't, we build the connective tissue that bridges the gap.

How do you handle compliance and data security requirements for financial services?

We build with Australian Privacy Principles and AFSL data obligations in mind from the start — access controls, encryption, audit logging, and data residency. We scope security requirements during discovery and build them in, not on top.

Can your offshore teams handle sensitive client financial data?

Yes. Our offshore operations teams operate under the same confidentiality and access control obligations as in-house staff. We define exactly what data they access, implement technical controls, and maintain full audit trails.

Working in Financial Services, Broking & WealthTech? Let's talk.

Book a call and we'll scope what you need, give you a clear plan, and tell you exactly what it will cost.

Get in touch